Skip to content
SupportDesk

Overview

SupportDesk is an embeddable widget that adds a complete support assistant to your app: AI to answer questions, tickets, knowledge base, feedback.

Architecture

Section titled “Architecture”

It works in two parts:

  • The CDN script — a single JS file (~100 KB gzipped) loaded on your site.
  • The window.SupportDesk API — to control the widget (open, close, pass the logged-in user).

Isolation

Section titled “Isolation”

The widget is isolated inside a Shadow DOM: its styles won’t interfere with yours. It adapts to your theme via the primaryColor option.