1. Create an account

1. Head to supportdesk.innovartx.com/admin/signup.
2. Fill out the form (company name, slug, admin email, password).
3. Copy the credentials shown on the confirmation screen — they won’t be visible again:
   • App ID — identifier for your workspace
   • Public Key — for the widget (pk_live_...)

Key security

The Public Key is safe to expose in your frontend code.

If lost, you can regenerate the public key from Settings → App keys in the dashboard.

API keys for server-side integrations

To call the REST API from your backend, create an API key from Settings → API Keys in the admin dashboard. You can create multiple keys and revoke them individually.

These keys (sk_live_agent_...) must never leave your backend.